Service Name;Description;Cost / Unit;Timeframe;Payment Terms;Result Assessment
Introductory Strategic Session;Video or in-person consultation on digital business transformation;€60 / Session;60 minutes;Post-session, within 1 business day;Determined by client immediately after session
Strategic Session;Video or in-person consultation on pre-set topics and questions;€120 / Session;1 business day for preparation, 60-90 minutes for session, 1 business day for post-processing;Post-session, within 2 business days;Determined by client within 1 business day after results are delivered
Technological Session;Video or in-person consultation on forming requirements for a custom solution based on Planfix;€120 / Session;1 business day for preparation, 60-90 minutes for session, 1 business day for post-processing;Post-session, within 2 business days;Determined by client within 1 business day after results are delivered
Material Package on Target Topic;Research, expert recommendations, or addressing a complex issue presented in a structured format (video, text, schemes, etc.);€120 / Package;Up to 3 business days;Post-delivery, within 2 business days;Determined by client within 1 business day after results are delivered
Work Package on Target Topic;Development of technological solutions and digital infrastructure elements;€120 / Work Package;Up to 3 business days;Post-delivery, within 2 business days;Determined by client within 1 business day after results are delivered
Continuous Training and Support;Daily support and training for a key employee;€300 / Calendar week (daily) per employee;Tasks of 1st complexity level = up to 2 business hours, 2nd level = up to 2 business days, 3rd level = transferred to "Material Package" or "Work Package";Weekly payment, as convenient for the client;Considered accepted by client in absence of complaints
Task-Specific Training and Support;Hourly billed support and training for key employees;€90 / Hour;1st complexity level tasks = up to 4 business hours, 2nd level = up to 2 business days, 3rd level = transferred to "Material Package" or "Work Package";Weekly payment based on completed tasks, optional advance or split payments;Considered accepted by client in absence of complaints
Technological User Support;Operational technological support for 1st and 2nd complexity level tasks. Up to 20 users included. Additional users at €10 each.;€1000 / Month;1st level tasks = up to 2 business hours, 2nd level = up to 2 business days, 3rd level = transferred to "Material Package" or "Work Package";Full prepayment within the first week of each month;Considered accepted by client in absence of complaints
Holistic Digital Business Transformation Support;Comprehensive technological support, services included are specified separately;€4980 / Month;1 calendar month;Payment every half-month (€2490 each);Considered accepted by client in absence of complaints
Prototype;Development of a business logic part with solution demo on a test account;€520 / Configuration;1 calendar week;Post-acceptance, within 3 business days;Determined by client within the week of development and demonstration
Sprint (mini-project);Execution of tasks set with the client for the next two weeks;€1200 / Sprint;2 calendar weeks;Weekly payment (€600 per week);Evaluated based on tasks set at the start of each Sprint
Training Session;Training (via video conference) on pre-set topics and questions;€60 / Session;60 minutes;Post-session, within 1 business day;Determined by client immediately after session
Series of Workshops;Training sessions on implemented features for user groups, once a week for 2 weeks;€120 / Series of 2 workshops for 1 group;2 weeks;Post-delivery, within 1 business day;Post-delivery, within 1 business day
Smart Full Service Suite;Set of Smart product line services: Kit, Integra, Evolve, Care;€1600 / Month;1 calendar month;Full prepayment the first three working days of each month;On the last working day of the month of rendering the Service
